Contact
Questions about one of the tickets, a correction to something on this site, or an enquiry from an operator: write to [email protected] and I will reply, usually within a couple of days.
Before you write
I am one person with a website rather than a booking platform or a venue, so there are three things I genuinely cannot do. I cannot change, refund or cancel a booking — that is GetYourGuide, through the confirmation email they sent you. I cannot issue, move or look up an observatory ticket, because I have nothing to do with the tower. And I cannot tell you what the weather will do on the afternoon you arrive, which I mention only because it is the most common thing I am asked and the honest answer is at the best time to visit.
What I am useful for
Which of the six products suits your party, whether a day tour makes more sense than a ticket, how to get up the hill with a pushchair or a grandparent, and whether the deck is worth it on the dates you have. Most of it is already written down: start with all tickets and tours and the reviews, or go straight to how to get there if the question is logistics.
Corrections are the emails I like best. Fares, opening arrangements and tour inclusions all move, and if a detail here has gone stale I would rather hear it from you than leave it standing. If you spot a price on this site that no longer matches the booking page, that is exactly the kind of thing worth telling me about.